Checking the Connection Status
The status indicator tells you whether the device is working.
| Status | Meaning | What to do |
|---|---|---|
| Running | Recording and analysis are working normally. | No action needed. |
| Connecting… · Starting… · Stopping… | Connecting, starting, or stopping. Also shown after someone clicks Stop and while the device restarts after settings are saved. | Wait. |
| Stopped | Connected but not running. This is the state of a new device and of a device someone stopped with Stop. The device never starts on its own. | If there are no cameras, add one first. Then click Start in Settings > Status or in the notice at the top of the Live tab. |
| Not connected | The app cannot reach the device. | Check the device's power and network. If the device is off or offline, a notice appears at the top of the screen, and the app reconnects automatically when the device is back. If it persists, see Troubleshooting. |
A full-screen message appears after saving settings
While the device restarts to apply saved settings, the screen shows Stopping the device and then Starting the device again.